I had a manufacturer's issue with my previous purchase of the V3's. I contacted the company and Rhea was so helpful. I sent the headphones back to the company and after inspecting them, the company sent another pair to me. The hardest part of it all was going without my headphones in the gym while they were being replaced. I love my Equalizers and get compliments on them ALL the time! Thank Gripped!!!
This is truly amazing, we are so glad that both our product and service did you great. We understand that going to the gym without your headphones is a total bummer, but hey, you got them back! Thank you so much for the awesome review! We are looking forward to see you rocking your pair. Tag us in your photos. Cheers!
All the best,
Gripped Fitness Audio understands the fitness world by heart. Our passion and expertise in fitness and music mean we understand exactly what you need. Feedback like yours are very overwhelming and we thank you for leaving this positive. Cheers!
Excellent Customer Service
My son loves the headphones. I ordered them for him as a Christmas gift. They were broken, but they have been replaced with no issues at all. I appreciate that!
Hey Tom! Thank you for the awesome feedback! We certainly put in a lot of work to ensure that our products are top quality and delivering great sound at an affordable price. If you’re looking for some new music to load them up with, head over to our Spotify channel, we have loads of cool training playlists there!https://open.spotify.com/user/grippedfitnessaudio...