I brought the audio lover pack almost 4 months ago and it was great until the black v2 broke smh... I reach out Acquiring about the Warranty and only Receive about two responses asking for more info from me ... I send what was required and never gotten a response since and that’s was about 4 weeks ago . I love the head phone but i wish it never broke within a short amount of time smh!!!!! I feel that they are Staling to give me a response because their Warranty only last for 6 months and after you are out of luck. This why I reach out way before the 6month asking for a repair to my headphone on exchange for a new pair.. maybe they don’t care about customer service but I think it’s really important that you help your paying customer with some type of support Especially if they only order your product 4 months ago and now it’s broken.
Hi Jeffrey, thank you for taking the time to give us feedback. Your feedback matters to us the most and rest assured that we will continue to produce products with a price that wouldn't break your bank ;)
2 outta 3 ain’t bad
The Equalizers and the Actives are outstanding. Great sound, great comfort. The Frees, unfortunately are a HUGE disappointment. They are challenging to pair as one unit. The sound is runny and low volume. I thought maybe switching tips might help. That’s difficult as well. I can’t imagine ever using them.
I’m giving the Audio Lovers Pack four stars because of the Equalizers and the Actives. My recommendation is to buy them and stay away from the Frees at all costs. They are pretty much a waste of money.
Hi mate, thank you for the overall feedback! Your feedback about the Free Earbuds matters to us the most as this will help us improve more the product and we're really happy that you are satisfied with your purchase. Your support is truly appreciated. Cheers!