I received my headphones and that was all no charger or anything else. Thank goodness I have other chargers and headphones so I had a way to charge them. I did contact customer service but no reply. The headphones do look as pictured and do work. You can not be too far from your phone or they will disconnect but for the sale price I am not too mad but really they would be okay for about $10 to $15 but not over $30.